Building Fans Instead of Followers with Kopal Goel

Why you should focus on building fans instead of followers on social media? According to a survey by Sprout Social, Inc., 55% of consumers learn about new products, services, and brands on social media. Regardless of what stage you’re at in your business, you can be discovered on social media by building brand awareness. But…

Reading Matters- A drive by Lotus Rescue with Abhijit Ganguly

Reading Matters- A drive by Lotus Rescue Kolkata, 15th June , 2021: In a time of distress, when most people areworried about one’s personal health and well being, lotus rescue hastaken an initiative towards developing the reading and learningskills of the underprivileged students present in their differenthomes. It is with great effort of the teachers…

The Conversations That Matter For Customers with Jim Karrh

Customer service has shifted considerably over the years but the heart of customer service has remained the same. ~ Create a customer experience that creates repeat customers The World Wide Web…www for everyone under 35…has made the customer service experience automated in many industries. Bots respond to messages and you can speak with some live…

Why Women Thrive, Survive or Crash in Virtual Communities

Consistency and conversation are the two magic words.   Let me start this off by saying that I didn’t intend to create a community. I started out just wanting to share my story in a book. I didn’t start out want to do an anthology or a podcast. Oh, and this little introvert had absolutely…